Question 1

Is GAPP care really free?

Accepted Answer

Yes. The Georgia Pediatric Program (GAPP) is a Medicaid waiver program that covers the cost of in-home care for children who qualify. Families who meet the eligibility requirements receive skilled nursing, personal care, and respite support at no cost. We can help you understand the application process and determine if your child qualifies.

Question 2

What ages do you support?

Accepted Answer

We provide care for children from birth through age 21 who have complex medical needs. Whether your child is an infant requiring specialized feeding support or a teenager managing multiple medical conditions, our team is trained to provide age-appropriate, compassionate care.

Question 3

Do you rush families through the process?

Accepted Answer

Never. We understand that inviting someone into your home to care for your child is a significant decision. We move at your pace, answer all your questions, and give you time to feel comfortable. There is no pressure, no sales tactics — just honest conversation about how we can support your family.

Question 4

Will caregivers respect our home routine?

Accepted Answer

Absolutely. Your home, your rules, your routine. We work around your family's schedule, preferences, and the unique rhythm of your household. Our caregivers are trained to integrate seamlessly into your home environment while providing the medical and personal care your child needs.

Question 5

What if my child has complex medical equipment?

Accepted Answer

Our skilled nurses are trained and experienced. We coordinate closely with your child's medical team to ensure continuity of care and proper equipment management.

Question 6

Can we request the same caregiver each time?

Accepted Answer

Yes. We believe consistency is crucial for both children and families. Whenever possible, we assign the same caregiver or small team to your family so your child can build trust and you can develop a comfortable working relationship. We also provide backup coverage for emergencies or scheduled time off.

Question 7

What happens if we need to cancel or reschedule?

Accepted Answer

Life with a medically fragile child is unpredictable. We understand that appointments, hospital visits, and health changes happen. Simply let us know as soon as possible, and we'll work with you to adjust the schedule without penalty or pressure.

Question 8

How quickly can care start?

Accepted Answer

Once your child is approved for GAPP services, we work efficiently to match you with the right caregiver and begin services. The timeline varies based on your specific needs and caregiver availability, but we prioritize families who need immediate support.

Question 9

Do you provide overnight care?

Accepted Answer

Yes. We offer flexible scheduling including daytime, evening, overnight, and weekend care based on your family's needs and your child's care plan. Many families use overnight nursing to ensure they can sleep peacefully knowing their child is being monitored by a trained professional.

Question 10

What if we're not happy with our caregiver?

Accepted Answer

Your comfort and your child's wellbeing are our top priorities. If at any point you feel the match isn't right, please tell us. We will work quickly to find a better fit without judgment or hassle. Open communication helps us serve you better.

Frequently Asked Questions